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How to Make Your Bot Stronger

The Montgomery County Community College Story

Join us in this interactive webinar to dive deep into some of the main features the MC3 team leveraged to make an impact on their campus’ service standards. Discover the pain points that MC3 identified and learn about two of the most important features in the toolbox: Labeling and Inbox Zero.

Moderated by’s Help Desk Manager, Josh Coyle, we will discuss the key to optimizing your bot, and proactive measures that serve up big ROI in the short term.

Josh Coyle

Help Desk Manager at

Angela Cavaliere

Manager of Digital Usability

Mary Conaghan

Enrollment Processing and Communications Assistant

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