Where do Ivy Chatbots Work on Campus?
Your Admissions chatbot provides answers about application forms, program details, tuition costs, deadlines, and enrollment procedures, as well as collecting data to inform recruitment campaigns.
Your Financial Services chatbot answers questions about scholarships, work study, grants, and loans as well as SAP guidelines, refunds, tuition payments, and other campus specific procedures.
Your IT Services chatbot can help users access email, retrieve passwords, connect to wifi, install apps, setup printers and, if needed, instantly create work order tickets to be serviced by your team.
Your Career Center chatbot answers questions about resumes, interviewing, career fairs, job postings, salaries, internships, co-op programs, and employer data.
Your Online Programs chatbot gives information about entrance requirements, deadlines, student services, scholarships, and can collect data for outreach campaigns.
HR, Student Affairs, Housing & More
Chatbots can be created for any department to field the most popular and relevant questions asked by users on your campus.
Financial Aid Specialist, Gateway Technical College
Last year we got software for live chat on our website and there were individuals manning it and I thought about how much more work that was for them. Our department was going through a restructuring and the call agents were in high demand.
The first time I heard of a chatbot, I did a comparison to what we already had and saw how much better it is and that it can integrate with our own live chat if we needed it.
Who Ivy Chatbots Works For
Chatbots help students, staff and faculty communicate more efficiently. With a chatbot, information flow is unencumbered by hours of operation or personnel availability.
Chatbots serve alumni, parents, prospective students and potential employers by providing a tool to stay informed, connected and visible.