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Case Studies

Hear from our customers and see the impact ivy.ai makes at their institutions.

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Case Studies

Broward College

KPI

$500,000+ Saved

Broward College saved over $500,000 after implementing ivy.ai, yielding a 10x+ ROI. Read their story to learn more about how ivy.ai helps.

Case Studies

University of Oklahoma

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Increased Applications 10%
Decreased Calls 10%

The University of Oklahoma simultaneously reduced inbound calls and increased application submissions with an ivy.ai chatbot.

Case Studies

Temple University

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Reduced Phones Calls 50%

Learn how Temple University cut their incoming call volume in half in the Bursar's office, and how data from their chatbot helped inform their decisions.

Case Studies

The University of Alabama

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Reduced Annual Call Volume

Learn how the University of Alabama eliminated 1,000 phone calls in their first month (and more than 10,000 that year) with ivy.ai.

Case Studies

University of Portsmouth UK

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Reduced Live Chats 50%

The University of Portsmouth UK relied on live chats to serve students until ivy.ai reduced requests 50% with a chatbot preferred by students.

Case Studies

Indiana University

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Students Prefer Chatbots to Search

The Kelly School of Business at Indiana University has a large, award-winning online knowledge base, started in 1988. Researches at Indiana University set out to learn which method students preferred for self-help, with ivy.ai chatbots coming out on top.

Case Studies

University of Wisconsin – Madison

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Discovers Service Gaps

Learn how ivy.ai helped Wisconsin deliver an exceptional student experience by leveraging new insights into student behavior.

Case Studies

Texas A&M University

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Eliminated Silos

Learn how Texas A&M University's AI chatbot helps break down silos on campus and keep students up to date with rapidly changing information.

Case Studies

San Diego State University

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Global, Real Time Updates

Learn how San Diego State University communicated changes to students and staff in real time with updates to their chatbot, which in turn delivered updated answers to staff.

Case Studies

Ozarks Technical Community College

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Proactive Updates with SMS

Learn how Ozarks Technical Community College kept students up to date amid rapid changes with an AI chatbot and SMS texting from ivy.ai.

Case Studies

Morgan State University

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Expanded Service to 24/7/365

Learn how ivy.ai helped Morgan State University expand their service model from local time to all timezones with conversational AI.

Case Studies

Florida Public Research University

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Streamlined Financial Aid Process

See how one public research university in Florida leveraged ivy.ai to streamline processes and deliver an unmatched user experience.

Case Studies

Creighton University

Learn how ivy.ai and Creighton joined forces to develop a smarter solution for symptom screening amid the COVID-19 pandemic.

Case Studies

Colorado State University Global

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Deeper Student Connections

Learn how CSU Global leverages the Four Pillars of Scale and Adaptability to achieve unparalleled results amid a rapidly changing environment.