Personalization Through Integration
Easily integrate existing technology
Our chatbot adds efficiency to the admissions process by answering questions about requirements, application forms, program details, tuition costs, deadlines, enrollment procedures and campus life. It even collects data to inform recruitment campaigns.
University of Oklahoma
Montclair State University
Nashville State Community College
Your Financial Services chatbot answers questions about scholarships, work study, grants, and loans as well as SAP guidelines, refunds, tuition payments, and financial aid specific procedures. In addition, the bot helps students with complex processes such as the FAFSA application or filing an SAP appeal.
University of Missouri
University of Wisc - Madison
Your IT Services chatbot can help users access email, retrieve passwords, connect to wifi, install apps, setup printers and, if needed, instantly create work order tickets to be serviced by your team. IT service bots provide tech support at any time of day or night. Your chatbot will be working 24-7, deflecting customer service requests before they're escalated to a staff member.
Your Online Programs chatbot gives information about entrance requirements, deadlines, student services, scholarships, and more. Ivy can provide information on course availability and scheduling options and can be leveraged to interact with prospective applicants to collect data in order to engage with them after they've left your website.
New Mexico State
Your Bursar chatbot can give specific account details, explain payment plans and late fees and give information on refunds.
Your Registrar chatbot provides answers about finalizing registration, dropping classes, graduation requirements and requesting a transcript. In addition, the bot help students with questions about residency requirements, adding classes, it verifies registration and provides commencement details.
Your Student Services chatbot answers questions about bookstores, parking, student government and community involvement. The bot provides answers to questions about health and safety, housing and dining as well as religious communities and writing centers.
University of Rochester
Your Ivy chatbot provides answers about SAP, switching advisors, scheduling appointments, transferring credits, changing majors, academic resources and other campus resources.
University of Rochester