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Partner for Success with ivy.ai

With ivy.ai’s help, you can build a completely customizable bot based on your customers’ needs. Answer user questions faster, allowing you the flexibility you need to scale your services as your business grows. We bring chatbot automation and advanced AI technology to your customers' front door for an enhanced, 360-degree user-focused experience. Better ideas. Better collaboration. Better together.

Why integrate your platform with ivy.ai

ivy.ai delivers the most advanced 24/7/365 automated support and more efficient human intervention with AI chatbots, Live Chat, Texting, and more. By partnering with ivy.ai, you can increase automation of more tasks and improve your ROI while providing a better experience for your customers.

Multi-channel<br>Support

Multi-channel
Support

Multi-channel<br>Support

Multi-channel
Support

Multilingual<br>Support

Multilingual
Support

Advanced AI

Advanced AI

Set your organization up for success with a partner you can count on.

Live Chat

Live Chat

Provide enhanced, efficient human intervention. With Live Chat from ivy.ai, connect users with AI-guided human support on-demand across your communication mix.

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Email Center

Email Center

Simplify incoming emails with routing and automation. ivy.ai chatbots can automatically answer some incoming emails, and route others to designated subject matter experts for more efficient email management.

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Training Data

Training Data

AI that Understands More Questions in More Places Training data is what makes AI capable of interpreting meaning from natural language. ivy.ai’s unique deployment provides a rich depth of training data to understand more of your customers’ questions.

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Inbox Zero

Inbox Zero

Effortlessly add knowledge when questions are missed. With Inbox Zero, your team can easily address and manage questions that stumped your bot. After that, the bot will be prepared to answer that question in the future.

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Ticketing

Ticketing

Answer missed questions with a built-in ticketing system. Chatbots don’t always know the answer, so ivy.ai includes a ticketing system that allows users to escalate unanswered questions to a member of your team. You can even integrate ivy.ai with your own ticketing system to elegantly create new support requests.

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Learn How ivy.ai Works

Learn How ivy.ai Works

Walk through ivy.ai’s functionality step-by-step so you can maximize chatbot, Live Chat, and SMS features for your users.

ivy.ai Resources

ivy.ai Resources

Hear from our customers
and see the impact ivy.ai makes at their institutions.

Explore Case Studies

Explore Case Studies

Discover how we’re helping enterprises create better user experiences through AI automation.

We’re proud to partner with:

Stamats

Stamats creates business value by building strong and enduring relationships between companies and their customers.

Flywire

Flywire ensures high-value payments are delivered fast and friction-free so organizations can deliver on their customers’ most important moments.

DRG Group LLC

The DRG Group LLC provides training and consulting services to the management and collection of accounts receivables, with a speciality in education receivables.

Ivy blog

Explore our latest resources and case studies.

Ready to join forces? Learn more about becoming a partner.

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