bot-ify your
"May AI help you?"
Ivy is the only chatbot that automatically learns your website content and integrates with your in-house systems to have personalized conversations on any channel.
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Transform Customer Experiences With AI
Today, customers expect relevant answers, help and advice anytime, anywhere and on the device of their choosing. The Ivy chatbot is your secret weapon. Ivy knows when to search for an answer from a knowledge base, when to ask for clarity, and when to hand-off to a human.
Ivy can be deployed almost anywhere in your organization. You can start out small and expand to other areas as the need arises. Leverage Ivy to increase leads, drive revenue, improve resolution stats and extend the hours of service, all with the same or fewer staff members.
Meet Ivy.
top 10 questions
chatbot strategy planning
What are measurable goals for my chatbot?
Read Our Chatbot Strategy Planning GuideWho builds the chatbot and how long does it take?
Read Our Chatbot Strategy Planning GuideWhere do the answers come from?
Read Our Chatbot Strategy Planning GuideWhat channels make the most sense for my chatbot?
Read Our Chatbot Strategy Planning GuideDoes the chatbot integrate with other services?
Read Our Chatbot Strategy Planning GuideWho does the maintenance? What is the process?
Read Our Chatbot Strategy Planning GuideCan the chatbot route to a human?
Read Our Chatbot Strategy Planning GuideDoes the chatbot support single sign-on?
Read Our Chatbot Strategy Planning GuideWhat happens when the chatbot gets stumped?
Read Our Chatbot Strategy Planning GuideDoes the chatbot have multi-lingual support?
Read Our Chatbot Strategy Planning GuideThe Ivy Difference
Building and maintaining a chatbot yourself is hard work. Ivy is the only chatbot that automatically learns your website content and integrates with your in-house systems in order to engage with your users on any channel.
Unlike other chatbots, Ivy does all the heavy lifting. That means you don't have to write a single line of code or train the bot to answer questions. In as little as 3 weeks you'll be ready to deploy your enterprise-grade chatbot.
Ivy also maintains your chatbot, ensuring that it stays fresh and gets smarter over time. We'll verify every response to ensure quality, and base all of our answers on your website or other sources of content. You can verify our work anytime, on-demand.
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Development Effort
3
Week Implementation
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Phds Required
Out-Of-The-Box Industry Solutions
Anticipating what your users are going to ask is not as easy as it looks. In fact, more often than not there is a big disconnect! This results in poor user experiences and constant upkeep.
Ivy already knows what the customers in your industry will ask. You'll benefit from extensive training data from real customers and your chatbot will be more accurate out of the gate.
Omni-Channel Experiences
Customers today are used to switching from web to mobile and vice versa without skipping a beat. Let customers engage on whichever channel is most convenient for them, without having to start from scratch every time.
Leverage the right channels to fit your strategic objectives.
Channel Strategies
Web
SMS
Alexa
Sales & Marketing
Outreach
Knowledge Management
Tech Support
Nudging & Reminders
Collections Management